Terms of Service

1.Eligibility.

Vantor is for businesses and individuals in India running or administering a coaching institute. You must be at least 18 and able to enter a contract. Vantor is not a consumer product for students or parents to register on directly.

2.Your account.

You choose a subdomain and create an owner login, and may invite staff with specific access. You are responsible for your credentials and for everything done under your account and the accounts you grant. Tell us immediately if you suspect unauthorised access.

3.The service, “as is”.

Vantor helps you manage admissions, students, fees, attendance, tests and results, parent reports, and parent messaging. At this stage it is provided “as is” and “as available”, without an uptime guarantee. We may improve, change, or discontinue features with reasonable notice.

4.Your data, and the two roles.

• You own your data. All student, parent, teacher, fee, attendance and academic records you enter remain yours; we claim no ownership and use them only to provide the service to you.
• Data roles: for data you enter about students, parents and teachers, you are the Data Fiduciary and Vantor is your Data Processor. For your own account and billing data, Vantor is the Data Fiduciary. See the Privacy Policy.
• Your consent warranty (minors involved): you warrant that you have all rights and consents needed to hold and process the data you enter — including any verifiable parental consent required for minors — and that your use is lawful.

5.WhatsApp messaging.

If you message parents over WhatsApp, you connect your own WhatsApp Business account and are billed by Meta directly (Vantor takes no per-message cut). You agree to comply with Meta’s WhatsApp Business Terms and Messaging Policy as your own obligation; to message parents only with documented, affirmative opt-in recorded in Vantor; to honour every STOP/opt-out; and to send utility messages only — never marketing to a child. Breaching Meta’s rules is a breach of these Terms.

6.Acceptable use.

You agree to our Acceptable Use Policy, which forms part of these Terms: no spam, no uploading data you have no right to, no illegal or harmful use, and no attempt to breach security or other institutes’ isolation.

7.Subscription, billing & auto-renewal.

• Vantor is sold as a subscription, billed monthly or annually through Razorpay, at the prices on our Pricing page. Today’s plans are Starter (up to 150 students — ₹1,000/month or ₹9,000/year), Growth (up to 300 — ₹2,000/month or ₹18,000/year), and Unlimited (300+ — ₹4,000/month or ₹36,000/year). Annual = pay for 9 months, get 12.
• Auto-renewal: subscriptions renew automatically each cycle using your Razorpay payment method, until you cancel. By subscribing you authorise these recurring charges.
• Mid-cycle changes (e.g. Starter→Growth, or Monthly→Annual) take effect as described at the point of change, with proration where applicable.
• Failed payment: a failed renewal gets a 7-day grace period; after that, write access is locked until payment succeeds. Your data is not deleted during a lock.
• Cancellation and refunds are governed by the Refund & Cancellation Policy.

8.Termination.

You may cancel anytime, effective at the end of the current billing period. We may suspend or terminate an account that breaches these Terms, misuses the platform, endangers other institutes or recipients, or fails to pay — with notice where reasonable, and immediately where necessary to protect people or the platform. On termination you can export your data within the wind-down window, after which it is deleted per the Privacy Policy.

9.Limitation of liability.

To the maximum extent permitted by law, Vantor is not liable for indirect, incidental, special, or consequential losses, or loss of profits, goodwill, or data. Our total aggregate liability is capped at the total fees you paid us in the 12 months before the event giving rise to the claim. Nothing here limits liability that cannot be limited under Indian law.

10.Your indemnity.

You will indemnify and hold harmless NOESIS TECHNOLOGY (and its proprietor) from claims, penalties, and costs arising from your unlawful or non-consented use of data; missing or invalid consents (including parental consent for minors); the content of messages you send; or your breach of these Terms, the Acceptable Use Policy, or Meta’s rules.

11.Governing law & disputes.

These Terms are governed by the laws of India. The parties will first attempt to resolve any dispute amicably within 30 days of written notice. Failing that, the courts at Jammu, Jammu & Kashmir, India have exclusive jurisdiction.

12.Grievance Officer.

As required by the IT Act and DPDP Act: Kanishk Mahajan · contact@vantorapp.com · +91 78895 24600 · Opp. House No. 188, Sanjay Nagar, Ext. 4, Near BBN Public School, Jammu, Jammu & Kashmir, District Jammu – PIN 180010. See Grievance Redressal. Acknowledgement within 24 hours; resolution within 15 days.

13.Changes.

We may update these Terms; the “Last updated” date will change and we will notify you of material changes before they take effect. Continued use after that means you accept the updated Terms.

14.Contact.

NOESIS TECHNOLOGY (Vantor) · Opp. House No. 188, Sanjay Nagar, Ext. 4, Near BBN Public School, Jammu, Jammu & Kashmir, District Jammu – PIN 180010 · contact@vantorapp.com · +91 78895 24600.